How can we help?

Use the email you registered with. If you cannot sign in, check the spelling and your network, then contact us and we will help you regain access.

Check your connection, close and reopen the app, and make sure you have the latest version from the App Store or Google Play. Switch on data saver on slow networks.

Downloads are available to Premium members. Open an item and tap the download icon. Downloaded content plays inside the Zema app only.

Payments are handled securely by Stripe. Tell us the email on your account and what you were charged, and we will sort it out.

Send a request using the form below from the email on your account and we will delete your name and email.

Want your music, audiobook or video on Zema, or need something removed? Choose “Artist or content submission” in the form.